Service

Subfloor preparation and floor levelling

The least visible part of the job and the part that decides whether the floor above it lasts. Always assessed on site, always quoted separately.

Plywood subfloor sheets being cut and laid before a timber floor

Nobody has ever been excited about a levelling compound. But almost every flooring complaint we are called to look at traces back to a substrate that was not flat enough, not dry enough, or not stable enough — and to a quote that priced the pretty part and hoped the rest would be fine.

So we assess the subfloor before we quote the floor, and we price preparation as its own line. If it turns out to need nothing, you pay for nothing.

What gets checked

Three things decide whether a substrate is ready.

The assessment

  • Flatness — checked against a straight edge across the whole area, not just where it looks suspect. Every flooring product specifies a tolerance, and wide boards and herringbone are far less forgiving than narrow straight-lay.
  • Moisture — concrete slabs tested before any direct-stick work; timber and particleboard read with a resistance meter, corrected for species.
  • Soundness and movement — drummy tiles, loose particleboard, deflecting joists, and old adhesive residue all have to be dealt with before anything goes over them.

What preparation typically involves

Depending on what the assessment finds: grinding back high spots and adhesive residue, self-levelling compound over hollows, a liquid-applied moisture barrier where slab moisture is high, plywood overlay to create a stable, screwed-down substrate, or re-fixing and packing an existing timber subfloor.

On suspended floors we also look at what is underneath — ground clearance, ventilation, and whether there is a vapour barrier over the ground. In a lot of older Sydney homes, improving subfloor ventilation is the single most valuable thing that can be done for the floor above.

At a glance

AssessmentStraight-edge flatness survey, slab and timber moisture testing, soundness check
LevellingSelf-levelling compound, grinding, packing and re-fixing
BarriersLiquid-applied moisture barriers where slab moisture requires them
OverlayStructural plywood overlay, screwed and set out to avoid coincident joints
QuotingAlways assessed on site and quoted separately — never estimated from a photo

Related work

From this kind of job

Plywood subfloor sheeting laid and cut to fit before flooring
Plywood overlay cut and laid before flooringSubfloor preparation
Boards set out against a prepared subfloor during installation
Boards set out against a prepared subfloorSubfloor preparation
A trim strip forming a clean junction between carpet and timber flooring
Carpet-to-timber junction with a trim stripTransitions · detail
Track saw and M-class dust extractor set up on a protected floor
Track saw and M-class dust extraction on a protected floorMethod · dust containment

Questions

Common questions

Why is subfloor preparation quoted separately?

Because it cannot be known accurately until the existing floor covering is up and the substrate has been measured and tested. Any contractor who includes a fixed preparation allowance sight-unseen is either padding the price to cover the worst case or setting up a variation later. We inspect, tell you what it needs, and price it as its own line so you can see exactly what you are paying for.

How flat does a subfloor need to be?

Every flooring product publishes its own tolerance, and it is tighter than most people expect — commonly around 3mm over a 2 metre span. Wide boards, long boards, herringbone and chevron are much less forgiving than narrow straight-lay, because a longer board bridges a hollow and either flexes underfoot or telegraphs the dip. We survey with a straight edge across the whole area.

Do concrete slabs need moisture testing?

Before any direct-stick installation, yes, and it is not optional. A slab that reads high will fail an adhesive bond and can push moisture into the flooring above it, and a moisture-related failure is usually excluded from the product warranty. Testing is quick and inexpensive relative to the cost of relaying a floor.

Also relevant

Related services

Timber flooring installation

Engineered oak, solid hardwood, hybrid and vinyl plank — measured, moisture-tested, acclimatised and installed to the manufacturer’s specification.

Read more

Engineered oak flooring

The most specified floor in Sydney right now, and for good reason — real timber wear layer, far more dimensional stability than solid, and it suits apartments.

Read more

Repairs & restoration

Water damage, squeaks, cupped boards, gaps and holes where a wall used to be — repaired and blended so the fix does not become the thing you look at.

Read more

Free measure & quote

Get a quote for subfloor preparation

Free on-site measure, itemised written quote, and the exclusions stated plainly.

Hours
Mon–Fri 7am–5pm · Sat 8am–2pm

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