Privacy
Privacy policy
What we collect
Only what you type into the enquiry form: your name, phone number, email address, suburb, and whatever you tell us about the job. We use it to contact you about your enquiry and to quote the work. We do not sell it, and we do not add you to a mailing list.
Where it goes
The form posts to this site’s own hosting, which forwards it to our email. Apart from the advertising measurement described below, it is not shared with anyone else except a subcontractor who needs it to carry out your job.
The services involved are Cloudflare (website hosting and spam protection), Resend (delivery of enquiry emails to our inbox) and Meta Platforms (advertising measurement). Some of them store data outside Australia, including in the United States.
Advertising measurement
We advertise on Facebook and Instagram and use the Meta Pixel and the Meta Conversions API to see which ads lead to enquiries. We share with Meta:
- that you viewed the site, sent an enquiry, or tapped our phone number or email address;
- if you send an enquiry, your email address, phone number, name and suburb, each converted into a one-way hashed code before it leaves our systems;
- your IP address, browser type, and Meta’s own cookie and ad-click identifiers.
We never share the message you write in the form or the details of your job. Meta uses this information to match it to Facebook and Instagram accounts, measure our ads and decide who sees them, under its own privacy policy at facebook.com/privacy. You can control how Meta uses it for ads in your Facebook or Instagram ad preferences.
Photographs of your home
We photograph jobs for our own records and, with permission, for this website. Two things we do as a matter of course:
- Every published photograph has all of its metadata stripped. Phone photos carry GPS coordinates accurate to a few metres, along with timestamps and device identifiers. Rather than deleting those fields, each image is rebuilt onto a blank canvas so no metadata exists to leak.
- Captions describe the type of work, never the suburb or the address. If a frame contains anything identifying — a street number, a document, personal effects — it is cropped out or the photograph is not used.
If you would prefer we did not photograph your job at all, say so and we will not.
Cookies
The Meta Pixel sets cookies (_fbp, and _fbc when you arrive from an
ad) that identify your browser to Meta for the purposes above. When you send an enquiry we set
a cookie (bosco_lid) holding a random enquiry reference, so a later call from the
same browser is linked to it. Your browser also remembers which ad or campaign link brought
you here, so we know which advertising works. You can clear or block all of these in your
browser settings; the site and the enquiry form work without them.
There are no other analytics trackers on this site. Cloudflare’s spam check may set a short-lived token to confirm a form was filled in by a person.
The suburb pages embed a Google Map so you can see the area we are talking about. That embed is served by Google and will set Google’s own cookies when the map loads. It is loaded lazily, so it is only requested if you scroll to it. Nothing about your enquiry is shared with Google.
Access and correction
Email quotes@boscoflooring.com.au to ask what we hold about you, to correct it, or to have it deleted.